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LIMITED WARRANTY
Red Dot Reels warranty service center in the United States
provides warranty service within the Unites States and Canadian regions.
International customers should contact us for other instructions.
Red Dot Reels warrants to
the original user only, that its products will be free from defects in material
and workmanship for a period of one (1) year from the date of purchase. This
warranty does not cover normal expected wear, missing parts, damage or
malfunctions due to abuse, neglect, misuse, accidents or malfunctions caused by
inadequate repair or alterations not performed by Red Dot Reels. Alterations or
repairs by anyone other than Red Dot or Red Dot's authorized agent shall void
the warranty.
CUSTOMER REMEDIES
Your sole remedy under this warranty is that Red Dot Reels will
correct or replace any item which has a defect within the warranty period. To
file under this warranty, you must return the defective
reel to Red Dot Reels in accord with its RETURN MERCHANDISE POLICIES, which
requires, among other things:
-
that
you obtain a Return Authorization Number ( RA - by U.S.P.S.,
RED DOT REELS WARRANTY & REPAIR, 1416 Tara
St.,
HOUMA, LA 70363,
or e-mail to
Warranty and
Repairs
) before sending the item to Red Dot Reels. You must
describe the malfunction.
-
that proof of
purchase of the product be included (cash register receipt showing date of
purchase, seller [if a guide or other authorized Red Dot representative], amount paid and where you bought it),
and, if you purchased the reel on line from Red Dot or any Red Dot authorized
on line dealer that you include those details
-
that you pay return shipping
and handling charges of $8.00
-
the reel should be returned
to us in its original container / box if possible.
Red Dot Reels
will, at its sole and exclusive option, either repair or replace the reel with a
functionally equivalent reel.
THE ABOVE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
REPRESENTATIONS AND CONDITIONS, WHETHER EXPRESSED OR IMPLIED, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY RED DOT
REELS, ITS EMPLOYEES, DISTRIBUTORS, DEALERS, FISHING GUIDES OR AGENTS SHALL INCREASE THE SCOPE
OF THE ABOVE WARRANTIES OR CREATE ANY NEW WARRANTIES. SOME STATES DO NOT ALLOW
THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO
YOU. IN THAT EVENT, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO ONE YEAR
FROM THE DATE OF PURCHASE OF THE PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
LIMITATION OF REMEDIES
REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS ITS ESSENTIAL PURPOSE,
IN NO EVENT WILL RED DOT REELS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INDIRECT OR OTHER DAMAGES, INCLUDING ANY LOST PROFITS ARISING OUT OF THE USE
OR INABILITY TO USE THE PRODUCT, EVEN IF RED DOT REELS OR ANYONE ELSE HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU. IN NO CASE SHALL RED DOT REELS LIABILITY EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
Reel
Warranty
Red
Dot Reels LIMITED WARRANTY (U.S.A./Canada)
Red Dot Reels reels are covered by a limited warranty (to the
original purchaser) against defects in workmanship and materials for a period
of one year. Should damage occur due to a manufacturers defect during
the initial warranty period, Red Dot Reels
will, at the company's discretion, either repair or replace the product at no
charge. Damage resulting from alteration, accident, neglect, or normal wear
and tear will, at the company's discretion, be repaired or replaced for a
nominal fee. This warranty is only valid to the original owner and does not
extend to products purchased for commercial or rental applications. Roller
bearings and ball bearings are NOT covered under this warranty unless the
product is under 120 days old. An RA (return authorization) number is required
prior to shipping your product. ( see below )
Please contact us for an RA number by U.S.P.S. or by e-mail (
Warranty and
Repairs )
RED DOT REELS WARRANTY & REPAIR, 1416 Tara
St.,
HOUMA, LA 70363.
In addition, a check for $8.00 to cover return shipping and
handling should be enclosed. Red Dot Reels not covered under this warranty
may be repaired at a nominal charge, plus shipping and handling. Customers
will be contacted with a complete estimate prior to any repairs being
performed. Make sure
that you include all contact information including home, work and cell phone
numbers and your email address.
RETURN MERCHANDISE POLICY
Please follow all directions carefully:
-
Prior to returning any product
for warranty or repair, please e-mail us,
Warranty
and Repairs
or write to us at
RED DOT REELS WARRANTY & REPAIR,
1416 Tara St.,
HOUMA, LA 70363 to obtain an Return Authorization (RA) number. This number should be placed
on the outside of the box and easily identified.
You must also include a written description of the problem
and identify what caused the problem if you know. Your name, address, city, state, zip
and all phone numbers including area code and RA
number must be on all documentation. Including your e-mail address will
expedite this process (if you want to be contacted via e-mail).
-
To protect against
lost or damaged items, all products should be carefully re-packaged in the
original container which should be packaged in another larger container. The
package should be insured prior to shipping. We ask that you keep all shipping
receipts and tracking numbers in case a claim is necessary against the shipping company. Red Dot
Reels is not responsible for shipping damage or lost or stolen items that
occur (during shipping).
-
Please include a copy of your
proof of purchase and a brief statement pertaining to the problems you are
encountering. Proof of purchase MUST be the original cash register receipt
or hand written receipt issued by a Red Dot authorized representative (or a legible, clear copy) showing the date of purchase,
who you purchased the reel from, cost and item purchased
(identifying the product).
-
A check for $8.00 to cover return shipping
and handling is required.
Make all checks payable to Red Dot Reels. If your reel
is covered under warranty we will return your check with your repaired reel.
This warranty gives you
specific legal rights. You may have other rights,
which vary from state to
state.
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©2002 - 2006 J. Michael Doyle. All rights reserved worldwide.
All
Photography © 2002-2004
Gene Inman
All
content on this site, such as text, graphics, logos, icons, images,
audio or video clips, software, site design and the selection and
assembly of them (" site content ") are the sole property of J. Michael
Doyle.
All property is protected by U.S. and International Copyright Laws.
Except as otherwise required by applicable law, any use, download, copy,
reproduction, modification, distribution, publication, transmission,
transfer, sale, license, display, performance or adaptation of the
Content is strictly prohibited without his express written permission.
Red Dot Industries logo, Red Dot Reels logo, the words “make every
cast count” are registered trademarks and are the intellectual property
of J. Michael Doyle.
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